COVID-19 at Retail

Press enter to search
Close search
Open Menu

COVID-19 at Retail

A curated archive of articles and information about the impact of the coronavirus outbreak on shopper behavior and the industry's efforts to respond.

Ice Breakers Pairs Mints With Masks During Pandemic

The brand of the Hershey Co. created a lighthearted campaign that initially thanks consumers for wearing a mask when around others, but also cautions them to think about the possibility of the consequences of their own bad breath.

Robotics Company Introduces AI-Powered Mask Detection Tool

Robotic Assistance Devices' new tool is integrated into its Health Screening system and can be used to automatically prevent people who are not wearing masks from entering buildings.

The coronavirus — and its impact on shopping — clearly is not slowing down e-commerce grocery gains, per a June study.

Senior vice president of AI and cloud solutions at digital consultancy Mobiquity shares what retailers should consider as demand for contactless delivery and curbside pickup has skyrocketed.

Target chief executive officer Brian Cornell said he doesn’t know what the future will hold after seeing the U.S. rocked by the COVID-19 pandemic and social unrest, so he’s not planning too far ahead.

A new report from TPN compared surveys of shoppers from mid-2019 with ones taken in April 2020 to show how the COVID-19 pandemic has affected their behavior.

Smartphone-wielding shoppers can now scan the yellow coupons H-E-B commonly places throughout stores to redeem at checkout via the recently revamped My H-E-B mobile app.

Consumers turned to comfort such comforts as ice cream and alcoholic beverages in the first phases of the pandemic, but the second half of 2020 could bring a renewed focus on value.

Major CPGs are beginning to invest in competitive gaming, employing tactics they’ve historically used with sponsorships of major sporting organizations like the National Basketball Association and Major League Soccer.

Walgreens is suspending distribution of its Sunday print circular as of June 7 due to “consumer behavior shifts” brought on as a result of COVID-19.

The grocer has had to rethink in-store events that typically aim drive in-store traffic in light of COVID-19, including this month’s grilling-themed "Chop and Shop" event.

Sheltering-in-place consumers are trying out new products and brands to help alleviate boredom. Brands that can leverage the power of novelty have an opportunity to convert new loyalists to the cause.

Whole Foods expanded its curbside pickup service to 150 locations to make shopping more convenient during the COVID-19 pandemic.

The drugstore chain has removed all tester bottles of sunscreen, fragrances, cosmetics and other personal care items.

Show More