Symphony RetailAI Hires First Chief Product Officer

Jacqueline Barba
Associate Editor, Path to Purchase Institute
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AI-powered marketing platform Symphony RetailAI has named Cheryl Sullivan as its first chief product officer. 

Symphony AI’s platform provides integrated AI-powered marketing, merchandising and supply chain solutions for CPG retailers and manufacturers. Under Sullivan’s leadership, the company will combine its product management and marketing teams, as she works to develop an integrated product and marketing strategy across the organization.

Sullivan previously served as president and general manager of DemandTec, another firm with AI capabilities that’s owned by Acoustic L.P. Prior to that, Sullivan spent more than eight years as the chief strategy & marketing officer for Revionics. She also has experience with Oracle Retail’s grocery and hardline portfolios, as well as category management and space planning experience with i2 Technologies, Intactix, A.C. Nielsen and Miller Brewing.

“In our search for a chief product officer, it was critical that we focused on recruiting a seasoned and proven executive who would bring extensive grocery retail and CPG experience to the role,” said Chris Koziol, ceo, Symphony RetailAI in a new media release. “Cheryl has a deep understanding of Symphony RetailAI’s products across our portfolio and how those solutions drive value for our customers. We anticipate great things from her as she plays an integral role in accelerating our growth initiatives.”

Sullivan will also lead Symphony RetailAI’s quality assurance area, partnering closely with the company’s R&D teams to ensure alignment with product roadmaps and with customer expectations.

Sullivan will report directly to Chris Koziol and is based in the Chicago area, with plans to travel extensively to Symphony RetailAI’s offices around the globe.