Lowe's Talks COVID-19 Protection & Stocking Supplies
Lowe's joined the growing list of retailers addressing the coronavirus outbreak directly with its shoppers.
In a March 11 statement, Lowe's President and CEO Marvin Ellison detailed actions the retailer is taking to protect consumers and staff as well as stock in-demand products related to the virus. Like other retailers, Lowe’s is limiting the number of items such as masks and cleaning supplies per purchase.
Ellison's message did not specify the actual number limit on products. Unframed signs in at least one Illinois Lowe's store on March 11 state that the limit is 10 per customer, while supplies last.
The signs were placed upfront and in-line in the cleaning supplies and paper aisles. The fine print on the signs indicated that the following products were impacted:
- Hand and dish soap
- Cleaning gloves
- Bath tissue/toilet paper
- Paper towels
- Trash bags
- Spray bottles
- Bottled water
- Air purifiers
- Air filters
- The Clorox Co.'s flagship
- Kimberly-Clark's Kleenex
- Procter & Gamble's Mr. Clean
- RB's Lysol
- RZ Industries filtration masks
- SC Johnson's Fantastik
Lowe's plans to increase the cleaning of high-traffic areas such as checkout lanes and restrooms. It also encourages ill employees to stay home with sick pay.
Ellison's statement was posted on lowes.com and sent in an e-blast on March 11. Updates on the retailer's Facebook and Twitter accounts also linked to the statement.
"I want to thank you for your support and understanding during a rapidly evolving situation as we make every effort to support our customers, associates and the communities we serve," Ellison said in the statement.