Ipsos’ inaugural E-Commerce Experience Report revealed which retailers have best adapted to buy-online-pickup-in-store, curbside and delivery offerings amid the pandemic.
U.S. online sales will reach $794.50 billion this year, up 32.4% year-over-year and accounting for 14.4% of all retail spending, according to eMarketer’s third-quarter forecast.
According to a SmartCommerce study of 600 consumers, the majority of consumers will be spending Thanksgiving at home this year and buying some of their groceries online.
Costco is once again running a September bulk-purchase incentive with Procter & Gamble, this time leveraging QR codes to add an in-store digital element to the proceedings.
CVS Pharmacy has partnered with SkinSAFE, an online skincare product database and mobile app designed to inform consumers of safer products, in a move to make good on its pledge to give shoppers more transparency.
Both retail giants have already announced holiday hiring sprees this year, as both seek to bolster staff for a predicted e-commerce surge and shifting shopper habits amid a pandemic.
A new shopper survey from Mercatus and Incisiv expects sales of groceries online to account for 21.5% of total grocery sales by 2025, an estimate of $250 billion.
As Kroger continues to grow its delivery capabilities, its pickup volume is also experiencing triple-digit growth, with basket sizes larger for pickup vs. in-store orders.
Sam’s Club turned its one-day “August Savings Event” into a nine-day occurrence this year, elevating online-only and contactless shopping methods as a way to avoid drawing crowds to clubs to ensure shopper safety.
The mass merchant is shining a spotlight on a new, exclusive cosmetics collection from TPG Growth's e.l.f. with in-store displays that advance the brand's initiative to improve assortment presentation and navigation at shelf.
