A collection of news, articles and other featured content about Customer Service.

Customer Experience

  • Why Retail Media Needs Audio OOH

    As zero- and first-party data become critical for marketers in 2022, data-rich retail media networks will rise to the occasion, as will another medium: audio out-of-home technology, writes Vibenomics' Paul Brenner.
  • Frank Mayer: Guide to P-O-P Displays

    In a recent blog, Frank Mayer marketing specialist presented a short list of the most popular displays and outlined the advantages of each.
    a desk with a microwave on a counter
  • Wilson Expands Brick-and-Mortar Footprint in New York

    After opening its first physical store in 2021, Wilson Sporting Goods has opened its second flagship in New York, and third to date, as well as pop-ups in key locations throughout the summer.
    a group of people sitting at a table in front of a building
  • Neiman Marcus Brings Back Beachy Pop-Up

    The luxury retailer has launched its second iteration of the LOEWE x Paula's Ibiza pop-up exclusively at its Beverly Hills store to spotlight the latest capsule collection and offer unique experiences like a nail art station.
  • Q&A: Metaverse, Gamification & the Next Era of Commerce

    The CEO and co-founder of Aglet gives a detailed look at what he thinks the future of commerce will look like, including emerging trends like NFTs and gaming as a cultural driver. 
    a person in a hat using a cell phone
  • Champs Sports Introduces 'Homefield' Concept Store

    The 35,000-square-foot store is billed as a “true home for the modern athlete” and offers a wide range of in-store experiences, specialized services and expanded product categories.
    a group of people in a room
  • Barbie's DreamCamper Comes to Life

    Experiential retailer Camp's first flagship store on the West Coast will feature branded experiences from Mattel’s Barbie and RV rental company RVshare.
  • Walgreens Expands Ad Solutions

    Walgreens Advertising Group's new solutions give brand advertisers the ability to serve more relevant, personalized ads to consumers while avoiding duplication.
  • Molton Brown Expands Cloud Retail Strategy

    The British luxury fragrance brand and retailer has tapped OneView Commerce's SaaS unified commerce cloud that enables digital-to-store engagement with a single transaction engine.
    molton brown
  • Albertsons Debuts Pandemic-Friendly Salad Bar Concept

    Albertsons plans to bring high-tech, self-serve salad bars to its banners through a new partnership with Swedish food tech company Picadeli.
  • Save Mart Gets in Retail Media Game

    The Save Mart Companies has teamed up with Swiftly, a retail media network platform, to create new revenue opportunities and enhance its California grocery chains' digital experience.
    a house that has a sign on the side of a building
  • Yuengling Makes Special Deliveries for Texas Launch

    The Yuengling Company officially rolled out its flagship beers across the state of Texas, and supported the already hyped-up launch with an experiential mobile sampling activation at “iconic” Texas destinations.
    graphical user interface

A collection of news, articles and other featured content about Customer Service.