Amazon Pauses Prime Pantry Deliveries

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Amazon Pauses Prime Pantry Deliveries

By Marianne Wilson - 03/20/2020

From Path to Purchase IQ sister brand Chain Store Age (March 19):

The Pantry is closed — for the time being.

Amazon’s Prime Pantry service, which offers household and non-perishable pantry items, is currently not accepting orders as it works to fulfill its backlog in the wake of increased demand due to the coronavirus. Customers who placed an order recently and are waiting on delivery, however, will still receive their shipment.

On Thursday, the Prime Pantry website posted the following:

“Due to high order volumes, Pantry is not accepting new orders at this time. This means that items listed as “Ships & Sold from Pantry” cannot be added to your cart. We apologize for this inconvenience, and are working with our partners to get these items back in stock as quickly as possible.”

Customers can still order food from Amazon via Amazon Fresh, Whole Foods Market and Amazon’s grocery and household category. But Amazon has an advisory on its site that reads: “Inventory and delivery may be temporarily unavailable due to increased demand. Confirm availability at checkout.

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